“To say that a person feels listened to means a lot more than just their ideas get heard. It’s a sign of respect. It makes people feel valued.” – Deborah Tannen, author and professor of Linguistics, Georgetown University. I’ve written a lot about listening, because...
Being able to offer effective feedback is a developmental skill that can be attained. It not only can enhance your capability as a leader but it can also assist your colleagues in how they behave amongst one another and how they view themselves as part of your team....
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