“To say that a person feels listened to means a lot more than just their ideas get heard. It’s a sign of respect. It makes people feel valued.” – Deborah Tannen, author and professor of Linguistics, Georgetown University. I’ve written a lot about listening, because...
A leader needs to build and maintain positive working relationships, guide their employees, and give – and receive – feedback. ‘Radical candor’ is a recognised leadership skill that has been achieving a lot of traction since 2017, with the publication of Kim Scott’s...
How to get the best out of your mentoring relationship I’d like to follow up on my previous post Mentoring for a Change – Mentoring Exchanges, and talk about how to get the most out of your mentoring relationship, or to ensure an effective mentoring experience. In...
Once upon a time there lived 3 Coaches: Too Nice Coach, Too Direct Coach and Balanced Coach… There lived Goldilocks, a professional in a newly appointed leadership role at Forest Industries. An international company with expanding reach and rapid business...
I was coaching a senior NGO executive working through the struggles of listening she felt she had. She knew she should be listening better but felt focused on results and getting things done rather than taking the time to listen to what was being said to her. She felt...
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