Tried to contact to extend demo by phone and email and no responses. Tennis Express reviews ( Trouble placing a basic order for shoes. I don't trust these fellows beware doing business with them.. To learn more about Shopper Approved, Click Here, This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2020. It's a shame I've been ordering the shoes for a month and they still haven't arrived and they don't even bother to warn! An order I placed did not arrive. Not often. They don’t respect your privacy. Tennis Express is a great company to work for. He previously played at Southwestern University, taught tennis for 10+ years and earned his Master Racquet Technician Certification in 2011. The Nike’s ran small and had to return. Tennis Express is a company that sells tennis related products such as racquets, shoes, apparel, accessories, ball machines, memorabilia, books and videos. Both gentlemen represent your company well. I’ve tried a bunch of different ‘arm friendly’ frames. This is the Tennis Express company profile. There is a lot more to the process than I am detailing here, from finding an appropriate lender, to getting all the financial documents, to inspections, etc. Sometimes it’s hard to express just why you love tennis, but thankfully, these tennis quotes can help. Glassdoor has 58 Tennis Express reviews submitted anonymously by Tennis Express employees. We have grown from a small local store to the 2nd largest retailer in America with a brick and mortar location as … About The Review. They are a full-service tennis specialty store that is located in Houston Texas. I also can't get any updates on my order. Welcome to Tennis Express, where we know tennis. Read real customer ratings and reviews or write your own. Request More Information About Shopper Approved, Welcome to Tennis Express, where we know tennis. The new Wilson One Tennis Racquet brings the power, reach and comfort for players looking a boost in all three categories. I’ve tried calling an no one answers. ... Tennis Round is an online tennis portal for connecting tennis players for social and competitive player-to-player tennis matches. But, how often do we go out of our way to leave a bad review after a bad experience? Fourteen-Time Grand Slam Champion Novak Djokovic, and Three-Time Grand Slam Champ Andy Murray have kept HEAD Tennis Racquets in the top ten for almost 15 years. Specialties: Tennis Express provides our customers worldwide with quality tennis products and outstanding customer service. The hardest part of the job would be dealing with upset customers. A free inside look at company reviews and salaries posted anonymously by employees. Shopper Approved actively collects reviews from. No one seems to work in customer service. The most enjoyable part … I don't know if anybody actually works there, I have called about 20 times over the past two weeks and I cannot get anyone to answer the phone. BZ100. The website also posts video content such as racquet reviews and gear updates. Chat get cut off everytime.My only resort now is to dispute the charges with my CC company. See reviews, photos, directions, phone numbers and more for the best Tennis Courts in North Bend, WA. … Tennis Express ranks 1st among Tennis sites. Read real customer ratings and reviews or write your own. Terrible experience, called hours to their customer service hotline, recorder kept asking me to called back in 15min, chat with them through online, ended up was wasting an hour more. Directions to Express Check Advance Wiggins MS I’ve suffered from tennis elbow for three years now. Description. UPS tracking shows the order was not delivered. very good. In addition, ALL reviews are publicly posted for new potential customers to read. Horrible customer service takes forever to get through. We bring you the best products… Read Review. Browse our selection of 5 hotels with prices from $124. My emails to them are returned undeliverable to their customer service team over 12 times. For over 20 years, we've welcomed customers from all over the world to our retail store, our state of the art website, and to turn the pages of our seasonal catalogs. It has been "stuck" at a UPS facility 15 minutes from me for the past week and I cannot reach anyone Tennis Express via email, phone or online chat. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. The various HEAD racquet families include the Speed, Radical, Instinct, Prestige, and Extreme silos. Customers have reviewed Tennis Express positively for its quality products and reasonable prices. I called over 30 times only to get a recording to call back in 15 minute. It's the first time I tried based on reviews and obviously the last.. Compare. Racquet Name . For over 20 years, we've welcomed customers from all over the world to our retail store, our state of the art website, and to turn the pages of our seasonal catalogs. I don't believed tennis express said they can't do anything once package has sent, that's horrible! I've given them three chances on different orders over the past six months. and they wont answer phone or email. I have been a customer of Tennis Express for a few years and have always had outstanding customer service. They work great on the Pickleball Court. All content is posted anonymously by employees working at Tennis Express. They harass you. New Balance Are great !!! This is typically the case when Passive reviews are collected. Our team of specialists are here to help you get the most out of your game. Not only do Active reviews verify that the reviewer has actually made a purchase from the company, but they invite ALL paying customers to share their feedback and experiences, whether good or bad. Ordered four demo racquets that arrived within a few days. All Leading Brands Covered! Contact Tennis Express customer service. It’s just not possible for a company to be perfect, but can a company that does hundreds or even thousands of orders a day with only 5 Passive reviews and a 1.4 star-rating accurately be perceived as an awful company? They take your order and your money, then they either tell you it is out of stock or simply don't ship at all. However, when Active reviews are collected, the average star-rating tends to be much higher and a lot more accurate, because all customers are equally invited to share their experience. They advertise a product and when you place the order and pay for the product they send an email informing they are out of stock and your order will be fulfilled in a few weeks. Service 10. Runs a little short, and narrow in the toe box. We're located in Houston, Texas. And when I asked for my order to be cancelled they refused and said to wait for the UPS response. Thank you for such a awesome experience Jack and Manuel “Manni”Will return soon to Tennis express. He is an active USTA League and Tournament player at the 5.0+ level. 1 Tennis Express reviews. From a moral standpoint, it’s the only option, because when it comes down to it, Passive reviews just don’t give the full picture of a company’s true reputation and the experience they provide to the majority of their customers. Read and compare over 426 reviews, book your dream hotel & … I can't express how helpful Melanie was in guiding me through this process and what it means to me. Tennis Express Reviews. The online chat has been telling me that an agent will be "available in 1 minute and 25 seconds" for the past 15 minutes. Terrible. Definitely worth the trip if you live locally or if you're visiting for a tournament. Back to tennis warehouse. Its August 14th now and neither they answer to calls nor have a clue on status on order. I asked for a replacement order. 478 reviews for Tennis Express, rated 4.36 stars. 109. ... we'll assume that you are happy to receive all the cookies on the Tennis Express website. A free inside look at Tennis Express salary trends based on 38 salaries wages for 30 jobs at Tennis Express. OK. I dont trust them.. still waiting for order after 6 weeks.. The problem is that because Passive reviews aren’t collected from everyone equally, then the reviews being displayed don’t provide an accurate view of the company. Welcome to Tennis Express, where we know tennis. no reply. I love Tennis Express! They have welcome thousands of customers and have sold numerous items of top quality to them already. Make sure that your company is collecting Active reviews in order to give potential customers the most accurate, honest representation of your company. Called on 10/3 to see how soon my racket would arrive. Plus they always have great sales that helps to make often-expensive tennis gear a little more affordable. Tennis Express is a full-service tennis specialty retailer based in Houston, Texas. I did not sign up for ads. I dealt with two professionals, Burt and Max, on my last transaction. Very disappointing..I also sent the message through their website asking for a phone call, that was three days ago no call. They were responsive to phone call when part of my order didn’t arrive. Tennis Express has a consumer rating of 4.27 stars from 590 reviews indicating that most customers are generally satisfied with their purchases. Meanwhile they have my credit card payment for 2 1/2 months. Poorly run business. Our Tennis Express family loves and plays the game. Tennis Express has been in operation for 20 years and has been recognized as one of the national success stories from multiple organizations. He secretly wants Djokovic to become the GOAT in tennis. Salaries posted anonymously by Tennis Express employees. It’s much better to provide them with the proper tools and options that they need to properly resolve their issues when one happens to arise. I ordered a racket 9/2 for delivery 10/2. but how Alessio Boca Raton Miami work. Our team of specialists is here to help you get the most out of your game. Always sending the wrong size and difficult getting credit. These are most likely Active reviews and provide the most accurate picture of the company. Verified Buyer. Jack in the shoe dep. Jack shoe dep and Manuel “Manny” return dep AWESOME experience, Kept credit card payment without sending racket…, no refund, no one reply back text for 2 days. Love my new shoes. I finally had my first home. They have missed items in my last shipments, My case of tennis balls arrived damaged with cans puncture. Nothing. An individual posting a Passive review also doesn’t have to publicly display who they are, so it’s much easier for an angry customer to leave negative reviews about a business with little consequence to their image, but potentially fatal consequences to the business they’re reviewing. I would have never ordered from this company if I knew how crappy the stringing on their racquets is and that there is zero customer service. If you want to learn more about our cookie policy click here. There is no way to communicate with this company. NEW Head IG Speed 26 Junior Prestrung Tennis Racquet $59.95. It’s in our nature to share our bad experiences with anyone that cares to listen, and the Internet seems to care. 125. my order was $132, can anyone tell me what to do? on the other hand, are reviews that a business actively collects from ALL of its customers equally using a trusted 3rd party review service. See reviews, photos, directions, phone numbers and more for the best Tennis Equipment & Supplies in Redmond, WA. are reviews that can be submitted by anyone; many times, without confirmation of a purchase or verified use of a product, service, or even the company. Tennis Express Houston - 10770 Westheimer Rd, Houston, TX 77042 - Rated 3.9 based on 34 Reviews "Tennis Express is totally awesome! Still haven't received my order. - If the company has a small number of ratings that are mostly negative, then they are likely Passive reviews and provide the least accurate picture of the company. Leading Reviews of All Tennis Equipment from Rackets and Strings To Grips and Great Advice on Improving Your Game. Find 1 listings related to Tennis Express in Redmond on They have failed on all three. They have been going downhill. Specs. This truly matters to you as a consumer, because you make important buying decisions based on the reviews you read online. Maybe by 11/15. Right now is a very stressful time COVID-19. Compare. No. A free inside look at company reviews and salaries posted anonymously by employees. I … Tennis Shop in Redmond on Super light. The site is here to help people get the most out of their tennis games. At Tennis Express, I learn many important customer service skills. I returned my racket on Aug 22, they confirmed that the received the package, then no answer. Ratings & reviews (16)Write a review. Great service and delivery. Still trying to contact them by phone and email with no response. They still send it. They don’t answer phones, txt messages. Won't waste my time with them ever again. Our team of specialists are here to help you get the most out of your game. These two guys made my return and new purchase very smooth I can not express enough. If you don’t give your customers a way to give you feedback on their purchase, then they will go look for Passive review sites to share their concerns and frustrations when they have a bad experience. They sent me shoes with scuffs and cushioning that was gone. Extremely poor service. Sleazy practice in my opinion. Don't waste your time. I would give them 0 stars if I could. Tennis express then sends me a note and says they are going to charge and extra $35 for shipping because the order is a large order. See reviews, photos, directions, phone numbers and more for Tennis Express locations in Redmond, WA. So horribly frustrating. Received shoes sooner than expected and you make returns super easy !!! All rights reserved. I emailed the company and no reply. 8. © 2020 Consumers satisfied with Tennis Express most frequently mention customer service, free shipping and timely manner. A typical day at work will include customer service and team building. We were previously named Retailer of the Year by the Tennis Industry in RSI Magazine (pro/specialty category) and by Babolat. As a tennis fanatic, it's so great to have all of my tennis gear options in one place. The large 115 square inch head provides a gigantic sweet spot and makes even off center hits more comfortable. I’ve tried the Head MicroGel MP and OS, pro kennex Q+5, Donnay Allwood and Prince Phantom 100x. I like express checkout without having to create an account or log in, Need to return a couple things but looks easy. Great product and great service. Will give my business to Tennis Warehouse. You can call Tennis Express at (713) 435-4800 phone number, write an email, fill out a contact form on their website, or write a letter to Tennis Express, 10770 Westheimer Rd, Houston, Texas, 77042, United States. 52 reviews for Tennis Warehouse, rated 1.00 stars. Could not demo because of bad air from fires on west coast. Read Review. Will never order from them again!!! Here are two things to remember when looking at merchant reviews online: As consumers, how often do we go out of our way to leave a positive review after a good experience? Seems to be run by a bunch of unprofessional kids who have no idea how to operate a business. Both very helpful knowledgeable patient with my daughter and me. I stuck with the MicroGel OS the longest customized with lead tape. Send demo racquets back with a response that they were received.

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